Category Archives: The Wow Factor

WOW– It’s a Paperback!

I’m proud to announce the release of the paperback of The Wow Factor: The 33 Things You Must (and Must Not) Do to Guarantee Your Edge in Today’s Business World available today at your favorite book retailer. Please pick up your copy today!

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50 Best Business Books for Women

#9 on the list is The Wow Factor: The 33 Things You Must (and Must Not) Do to Guarantee Your Edge in Today’s Business World by me!

Check out the rest >

Job-Hunting Tips for New Graduates

MYFOXNY.COM – It is graduation season, which means that pretty soon thousands of young people will be looking to enter the job market.

In my interview with FOX 5, I provide tips for landing the job of your dreams. In the interview as well as the book, I address the biggest mistakes that college graduates make, tricks for phone interviews, what applicants should do if they don’t know the answer to a question, and more.

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The Woman’s Connection TV Interview

Watch my interview with Barrie-Louise Switzen, host of The Woman’s Connection:

Sacramento Book Review: The Wow Factor

Filed in Business & Investing on February 13, 2010

By Frances Cole Jones
Ballantine Books, $23.00, 184 pages

To do, or not to do, that is the question. But if you’d do nothing more than count, you can be very sure that Frances Cole Jones’ The WOW Factor: 33 Things You Must (And Must Not) Do To Guarantee Your Edge In Today’s business World has more than 33 things for you to do or not to do.

Where to begin? There’s a whole lot so it is good to start from the very beginning and not get tempted to jump around. Ideally, and to make it really work for you, you should do everything this book tells you to do, or not to do— one at a time. But then, it’s easy enough to pick out only the juicy bits and leave the rest. It might or might not work, but the risk is yours to take anyway.

“This world demands creativity, fluidity, and persistence the likes of which few of us have had to call on before.”

In any case, if you need is that little edge, a factor that sets you apart, even if it only means a more polished presentation, take up Frances Cole Jones on her many workable advise from this book. Who knows, one or two is all you really need to really “wow” things up.

Reviewed by Dominique James

Does Your Business Have the WOW Factor?

Synergy Management Partners recently published a review on The Wow Factor.  They list the top 8 things YOU can do and must KNOW.

1. Who you are and what your company does best-whether it’s a niche or a broad spectrum of products you must know what differentiates you from all the others out there.

2. WOW your customers- exceptional service today is the exception rather than the rule and yet today’s stressed out consumers want a WOW experience. To be acknowledged, to have their needs listened to and to find products or services that they can use or want delivered with exceptional service is how to WOW your customers.

3. Have a clear vision and a plan- without it your business is like a ship without a rudder. If you don’t know where your headed neither will your customers or employees. Please give me a call, we can help.

4. Be the leader- yes it is tiring, exhausting and challenging but as the leader of your company or division you must set expectations, measure results and manage the performance to achieve results.

Read more now:

Need an Edge Up on Your Career?

I recently did an interview with Karl Staib who has a great website and blog titled “Work Happy Now!” Here’s some of the interview:

You want that promotion? You need to wow your employer.

You want to land that client? You need to impress them.

That’s why I asked Frances Cole Jones for an interview. I read her book “The Wow Factor,” and I knew that a podcast would be a good resource for people who want to get an edge up on their career.

I’m going to be honest. You can skip over some of the chapters. There is one on proper hygiene that most people don’t need to read, but this is easy to do since the chapters are so short. You can pick and choose what you need.

My favorite part of the book is the last third. She has so many good ideas that will help you improve your life. You won’t be disappointed.

Self Acceptance

You’ll love the section on self acceptance. Frances really breaks it down. We try to keep improving so much that we sometimes forget to enjoy where we are.

You have probably improved a lot in these past five years, but you don’t always take time to acknowledge it. This self acceptance can bring happiness into your working life, more than any promotion ever could.

6 Layers of Why

The book also talks about getting to the heart of a problem. The only way to do this is to ask “why” 6 times. No more, no less. It helps an individual understand what they are really trying to accomplish.

If you don’t know why you are doing what you are doing, then I guarantee your career will flounder. You must find the why behind your effort so you can steer your energy to accomplish your goals.

Plan for Courage

I’ve talked about the value of confidence at work. Without confidence, you will be too afraid to tackle the type of work that will wow your boss or clients.

The best way to plan for courage is to create lists. You probably create a list for projects all the time, but do you ever think about creating a “to do” list for things that make you happy? If you are working on a stressful project, make sure you add fifteen minutes to take a break and play a game on your phone or take a walk around the building. When you add fun stuff to your list, you will keep your stress level tolerable and your confidence high. You’ll find the courage to tackle tough projects.

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